Privacy Policy

Last Updated: July 2025

This Privacy Policy describes how MV Elo Tracker ("we", "us", "our", or "the Bot") collects, uses, and protects your information when you use our Discord bot. We are committed to protecting your privacy and ensuring transparency about our data practices.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Discord Server Information

• Server ID: Unique identifier for Discord servers where the bot is added
• Channel ID: Specific channel where notifications are sent
• Server Name: Name of the Discord server (for logging purposes)

1.2 User Information

• Marvel Rivals Player Names: Names of players you choose to track
• Player UIDs: Unique identifiers for Marvel Rivals players
• Match Data: Game statistics, rankings, and performance metrics

1.3 Technical Information

• Bot Usage Logs: Commands executed, error logs, and performance metrics
• API Request Data: Timestamps and response data from third-party APIs
• System Information: Bot uptime, response times, and technical diagnostics

2. How We Use Your Information

We use the collected information for the following purposes:

Purpose	Data Used	Legal Basis
Provide Bot Services	Server IDs, Channel IDs, Player Data	Contract Performance
Send Match Notifications	Player Names, Match Data, Channel IDs	Legitimate Interest
Generate Leaderboards	Player Rankings, ELO Scores	Legitimate Interest
Service Improvement	Usage Logs, Error Reports	Legitimate Interest
Technical Support	System Logs, Error Data	Legitimate Interest

3. Data Sources

We collect data from the following sources:

3.1 Discord API

• Server and channel information when the bot is added
• User permissions and bot access rights
• Message delivery confirmations

3.2 Marvel Rivals API

• Player profiles and statistics
• Match history and performance data
• Ranking and ELO information
• Hero usage and game statistics

3.3 Direct User Input

• Player names entered through bot commands
• Server configuration preferences
• Command usage patterns

4. Data Storage and Security

4.1 Storage Location

All data is stored securely on our servers using industry-standard encryption and security measures. We do not store data on Discord's servers beyond what is necessary for bot functionality.

4.2 Data Retention

• Server Configuration: Retained until the bot is removed from the server
• Player Tracking Data: Retained until the player is removed from tracking
• Match History: Retained for up to 30 days for notification purposes
• Usage Logs: Retained for up to 90 days for service improvement
• Error Logs: Retained for up to 180 days for troubleshooting

4.3 Security Measures

• Encryption of data in transit and at rest
• Secure API key management
• Regular security audits and updates
• Access controls and authentication
• Backup and disaster recovery procedures

5. Data Sharing and Third Parties

5.1 Third-Party Services

We share data with the following third-party services:

• Discord: Server and channel information for bot functionality
• Marvel Rivals API: Player names and UIDs for data retrieval
• Hosting Providers: Technical infrastructure and data storage

5.2 Data Sharing Limitations

• We do not sell, rent, or trade your personal information
• We do not share data with advertisers or marketing companies
• We only share data as necessary for service provision
• All third-party sharing is governed by appropriate agreements

6. Your Rights and Choices

6.1 Access and Control

You have the following rights regarding your data:

• Access: Request information about what data we have about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Request a copy of your data in a portable format
• Restriction: Request limitation of data processing

6.2 Opt-Out Options

• Remove the bot from your Discord server to stop data collection
• Use the `/remove_user` command to stop tracking specific players
• Contact us to request data deletion or processing restrictions

7. Children's Privacy

Our Bot is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Cookies and Tracking

Our Bot does not use cookies or similar tracking technologies. However, Discord may use cookies for their platform functionality, which is governed by Discord's own privacy policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Updating the "Last Updated" date at the top of this policy
• Sending notifications through the bot in Discord servers
• Posting announcements in our official communication channels

Your continued use of the Bot after changes become effective constitutes acceptance of the updated Privacy Policy.

11. Data Breach Procedures

In the event of a data breach that affects your personal information, we will:

• Notify affected users within 72 hours of discovery
• Take immediate steps to contain and remediate the breach
• Cooperate with relevant authorities and regulatory bodies
• Provide guidance on steps users can take to protect themselves

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Through our official Discord server
• Via our support channels
• For data subject requests, please include "Privacy Request" in your message

13. Legal Basis for Processing (EU Users)

For users in the European Union, our legal basis for processing your personal data includes:

• Contract Performance: Processing necessary to provide the bot services
• Legitimate Interest: Service improvement, security, and fraud prevention
• Consent: Where explicitly provided for optional features